My name is Amir and I am a full stack WordPress developer (right now the CEO of ATWP Company) and For several years I've been working as Themeforest author and also Udemy instructor. These yours I've seen many WordPress users from beginners to advanced developers they always need some premium support but all hosting providers despite their good product had one thing in common they answered very late and their answer we're not really useful. Also the other problem customers always had was they didn't have any real WordPress toolkit which makes their life easier which makes their workflow easier. Or for the beginners who had many problems setting up their wordpress envirnment this wordpress toolkit was really missing.
I was studying and passing Linux professional server administrator exams and I was becoming a server administrator so after achieving the ability and skills to provide my own hosting infrastructure with the Great powerful Wordpress toolkit to make my workflow easier as a WordPress user the idea came in my mind that why shouldn't I provide this great tool to others? And that's simple ATWP reliable WordPress hosting started!